API Key not working

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9 years 6 months ago #206 by chimpnewb
I'm am trying to connect my MailChimp account but the API Key appears to be too long for the API input field on the ChimpExpress settings page because it is cutting off the last digit and subsequently not accepting the API Key and giving me error code 104.

If anyone has advice on troubleshooting this it would be much appreciated.

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9 years 1 month ago #215 by computers@cbht
Replied by computers@cbht on topic API Key not working
I'm having the exact same issue. Using Wordpress 4.3 with twentyfourteen theme.

I've tried editing the plugin in a couple of areas to set the API key and the Datacenter to avoid the input field in the settings truncating the last character. But I must not be finding all the spots OR the Wordpress database is not getting updated.

I'm stuck at this point without some guidance on where to look.

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9 years 1 month ago #216 by computers@cbht
Replied by computers@cbht on topic API Key not working
There's a workaround!

No sooner had I posted the earlier reply that I went to the Bug reports and found -
"Can't input API Key - Character Limit on input box clips API Key value". It has a simple workaround to change the field length of the api key on the settings form to 37 characters. It works!

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9 years 1 week ago #219 by karlingersoll
Replied by karlingersoll on topic API Key not working
I can't connect my Mail Chimp account. The API has one to may characters ... I see others having this issue as well and wanted to add my own report.

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8 years 2 months ago #227 by Adjabeng
Replied by Adjabeng on topic API Key not working
Hello,

If it works, why don't you help us with how? It is almost like you are teasing us :) .

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8 years 1 month ago #233 by flakec53

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